When an unexpected disaster strikes, property and facilities managers face the critical challenge of responding quickly while safeguarding tenants, maintaining compliance, and protecting valuable assets.

Steamatic Australia understands these unique pressures and delivers a comprehensive restoration service designed specifically to support commercial properties, strata managers, and facility management teams.

• Minimising Downtime

Time is critical when property damage occurs. Every hour of downtime impacts tenants, disrupts operations, and potentially leads to further damage. Steamatic responds 24/7 with experienced and certified teams ready to assess, make safe, and restore the property quickly. Our advanced equipment and proven processes ensure minimum downtime, allowing facilities to return to full function as fast as possible.

• Compliance-Driven Restoration You Can Trust

Steamatic's IICRC-certified technicians follow strict protocols that align with Australian and international standards, delivering restoration solutions that meet the highest compliance requirements. Detailed documentation and transparent reporting provide peace of mind throughout the entire restoration process.

• Duty of Care: Protecting Tenants and Occupants

Steamatic prioritises health and safety in every project. Our mould remediation, air quality control, and water extraction services are performed with care and precision, reducing health risks and ensuring safety throughout the restoration process.

• Seamless Insurance Liaison

Navigating insurance claims during a property emergency can be overwhelming. Steamatic works closely with insurers and loss adjusters to streamline claim processing. Our proprietary restoration management software integrates directly with major insurance portals, allowing real-time updates and seamless data sharing. We maintain regular communication with insurers, providing reporting on works in progress. Moisture meter readings, photographic documentation, and comprehensive non-restorable item are itemised and shared promptly to meet compliance and claim requirements. This level of integration reduces delays, ensures transparency, and helps achieve fast, accurate claim outcomes.

• Fast, Professional Response 24/7

Emergencies rarely happen during business hours. That’s why Steamatic maintains fully equipped response teams available 24 hours a day, 7 days a week - even on public holidays. Our dedicated 24/7 Duty Manager is always on call to oversee and manage any incident, providing immediate leadership and coordination from the moment an event occurs. From water and fire damage to mould and storm recovery, our experienced technicians are on standby to deliver fast, professional assistance when it matters most.

• Proactive Disaster Recovery Planning with Local Support

Steamatic can be seamlessly integrated into your organisation's disaster recovery and business continuity plans. With a broad national footprint and strong local branch connections, we provide direct access to experienced teams familiar with your region and property portfolio. Partnering with your local Steamatic branch ensures fast mobilisation, consistent communication, and familiarity with your site-specific requirements during critical incidents.

Steamatic offers tailored vendor agreements and proactive maintenance programs for facilities and property managers who demand responsive, compliant, and high-quality restoration services.

Partnering with Steamatic means having a trusted restoration partner who understands your business and supports your duty of care every step of the way.

Contact us today to learn more about our facilities management solutions, connect with your local branch.