Steamatic Cairns: Leads the Way in Restoration After Cyclone Jasper
Posted 4 months ago in Disaster Recovery, Steamatic
Cyclone Jasper was one of the most devastating weather events to hit the region in recent years, leaving behind a trail of destruction that affected countless homes and properties. Steamatic Cairns is proud to announce the completion of the vast majority of its restoration work, just six months after the disaster.
A Rapid and Effective Response
When Cyclone Jasper struck, it brought with it exceedingly high rainfall in a short period, resulting in significant runoff, with water inundating residential properties. Secondary damage from the strong winds caused damage to property roofs, allowing water to seep inside. Recognising the urgency of the situation, our Steamatic Cairns team was on the ground promptly after the event, ready to tackle the extensive clean-up required.
Capacity and Availability
Steamatic Cairns is a team of locals helping locals, with the capacity and availability to respond effectively to extreme events like Cyclone Jasper. Despite the widespread impact on both the community and our own team, restoration work began just 3 days after the event on 21st December. Within the first week, we managed the commencement of 500 jobs, with initial make-safe measures and assessment reports, promptly submitted to insurers.
Methodical Restoration Efforts
Our approach to the restoration process was methodical and thorough. From the initial assessment to the final stages of clean-up, our crews worked tirelessly to ensure that every step was executed with precision. This included:
- Flood washing, sanitising & drying of water-affected properties (some CAT 3): We employed state-of-the-art drying and dehumidification techniques to remove excess moisture from affected properties, preventing further damage and mould growth.
- Contents and Carpet Removal: Non-restorable items were carefully removed and disposed of, while our team meticulously restored all salvageable contents and materials.
Proud Achievements
Steamatic Cairns can proudly state that, within just six months, we have completed the restoration of all allocated properties that did not require escalations. Additionally, with the bulk of these claims now completed, our team is well-positioned to support any outstanding claims in the area, even the most complex cases.
Our team restored over 700 reported incidents many of which have now been independently verified and signed off by certified PRV (Post Remediation Verification).
Moving Forward Together
Steamatic Cairns remains committed to supporting the community as it continues to provide excellent restoration services with compassion and care. Our commitment to excellence and rapid action has helped many affected people return to their lives and businesses. We understand the importance of restoring normality as quickly as possible, and our dedicated, caring team in Cairns has proven that even in the face of extreme adversity, we are up to the challenge.