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Steamatic Wollongong, established 10 years ago, serves a well-defined region that spans from the Southern suburbs of Sydney (Helensburgh) down the coastline to St George’s Basin and extends into the Southern Highlands of NSW. Operating from our base in Albion Park Rail, we are adept at managing restoration needs across this area. Our local presence ensures rapid response times and effective handling of time-critical restoration situations. We aim to be onsite within 24 hours of a call-out to implement the necessary make-safe, assessment and restoration plan for the best possible outcome.

Leadership and Vision

Under the leadership of Dan Brown, who brought his expertise in customer excellence from his time as a Coles Supermarket Manager, Steamatic Wollongong has developed a strong focus on customer satisfaction. Dan’s experience has seamlessly translated into a customer-centric approach at Steamatic, with many clients noting that our services consistently exceed their expectations.

Dan fosters a team-oriented environment where restoration technicians are trained to deliver exceptional service. His commitment to excellence has enhanced relationships with Strata Companies, Real Estate agencies, Plumbers, and Builders, establishing Steamatic Wollongong as the preferred branch for all restoration needs in the area.

Innovative Approach to Restoration

The team at Steamatic Wollongong possesses a deep understanding of the science of evaporation, essential for effective restoration. Our staff are IICRC certified and have received additional training at the Chuck Dewald Drying Academy. This specialised knowledge allows us to create optimal drying conditions for water damage restoration, significantly reducing drying times and minimising the need for building material removal and replacement. Our high certification standards and thorough understanding of restoration fundamentals result in both time and cost savings for our customers.

Strategic Partnerships and Growth

Our commitment to combining cutting-edge science with superior customer service has enabled us to forge valuable partnerships with insurance companies in the region. We respond 24/7 to a range of incidents, from burst pipes and localised flooding to fire and mould remediation. Steamatic Wollongong is recognised as a trusted provider in the region, continuously growing its influence and reputation by addressing local needs.

Looking Ahead

We look forward to many more years of excellence in restoration and service, driven by our dedication to innovation and customer satisfaction.

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