Steamatic Townsville was engaged to respond to a significant fire event at a large multi-unit commercial property. The fire caused extensive structural and smoke damage across multiple commercial tenancy units, disrupting businesses and threatening long-term property integrity.
With dozens of stakeholders involved, including property managers, tenants, insurers, and builders, our restoration team was tasked with delivering a, large-scale response while ensuring safety, compliance, and satisfaction from all stakeholders.
The Solution
We partnered closely with the appointed builder, planning our restoration work around their schedule in each unit.
Our team focused on fire damage restoration, smoke and soot cleaning, and water damage remediation, using the right equipment and safety measures at every step.
Safety was a priority with correct PPE, equipment handling, and team safety a non-negotiable throughout the project.
The Outcome
By the end of the project, every affected unit was fully cleaned, remediated, and ready for reinstatement.
This collaborative approach helped minimise delays and ensured all work met strict industry standards.
The client and tenants praised the professionalism, efficiency, and quality of our restoration work, highlighting how smoothly the project ran despite the challenges.
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