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In the bustling heart of Townsville's commercial hub, unexpected disruptions can halt operations in an instant. This reality came into sharp focus recently when a burst fire hose flooded 1,108m² of office space, leaving a significant challenge in its wake.

The Challenge

In some areas, the water reached depths of 2 to 3 centimeters, leading to non-restorable carpet tiles that necessitated removal to access the subfloor for proper drying.

The Solution

Facing this water damage crisis head-on, Steamatic swiftly organised a comprehensive restoration plan, collaborating with the four affected tenants. Our immediate actions included extracting excess water and removing porous items such as carpets to facilitate drying.

To prevent further damage, state-of-the-art drying equipment was strategically installed. The subsequent cleaning process prepared the affected areas for the crucial 'Post Remediation Verification' (PRV) testing by an independent third-party hygienist. Engaged to support our commitment to ensuring the highest standards of cleanliness and safety in the reinstatement process.

When unexpected challenges like office water damage strike Townsville businesses, Steamatic emerges as the local beacon of trust for efficient recovery. With deep roots in the community, we assure a prompt return to normalcy, minimising disruptions and safeguarding the integrity of your business environment.

Next case study on Water Damage Restoration