Steamatic's Commitment to Rochester: Restoring Homes and Rebuilding Lives

Steamatic’s Commitment to Rochester: Restoring Homes and Rebuilding Lives

Rochester Floods

In October 2022, Rochester, located approximately 180 kilometres north of Melbourne faced an unprecedented challenge when the Campaspe River broke its banks, causing extensive flooding and leaving over 500 properties in distress.

Despite the logistical hurdles posed by limited access to the flooded area, Steamatic, in close collaboration with insurance companies, dedicated their efforts to the crucial restoration task. Within the year, all allocated restoration was successfully completed, marking a pivotal moment in our collective commitment to revive this historically rich town for its residents and secure a brighter future for the entire community.

“Partnering with insurers we processed over 500 claims in Rochester itself and more than 1200 flood related claims in Central Victoria.”

Gareth Tawton, Branch Manager Bendigo and Shepperton

 

Steamatic’s regional branches in Bendigo and Shepperton, renowned for their expertise as disaster specialists, proactively positioned their crews to respond swiftly, pledging to be on-site within 24 hours of insurance company engagement. While challenges persisted, the collaborative spirit among all stakeholders significantly contributed to the expeditious restoration process.

The unwavering resilience and dedication exhibited by our team throughout the restoration journey were evident in every meticulous step. From comprehensive contents disposal to full house packouts, where we meticulously cleaned and restored the contents of entire homes, to building strip-outs, flood washes, structural drying, dry ice blasting, and preparation for the final Post Remediation Verification (PRV) by hygienists. Each action underscored our commitment to excellence. Every measure was taken with diligence and in close collaboration with our insurance partners.

With over 500 properties restored to their pre-disaster condition within the year, homeowners could confidently return and embark on the journey of rebuilding their lives. Steamatic is proud to have played a pivotal role in the revival of Rochester, reaffirming our commitment to excellence and community well-being.

UPDATE: Rochester Floods Again 15 Months Later

Although not as severe, the recent floods have once again impacted the local community of Rochester, we stand strong, returning to ensure Rochester is revived once again.

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